Your privacy matters to us. The Wellness Tourism Association is committed to handling personal information responsibly, transparently and in accordance with applicable privacy laws.
This Privacy Policy describes how IWTA LLC, doing business as Wellness Tourism Association (“WTA,” “we,” “us,” or “our”), collects, uses, shares and protects personal information when you visit wellnesstourismassociation.org, become a member, participate in our programs or events, communicate with us, or otherwise interact with WTA and its services.
The information we collect depends on how you interact with WTA.
We may collect information you provide when you:
Depending on the interaction, this information may include your name, email address, telephone number, organization, job title, location, website, social media information, professional background, membership information, profile information, application responses, event registrations, communications with WTA and other information you choose to provide.
You may also provide photographs, biographies, logos, company descriptions, testimonials, presentations or other materials in connection with membership, events, directories or WTA programs.
When you make a payment to WTA, payment processing may be provided through third-party platforms or payment processors. WTA may receive transaction information such as the amount paid, payment status, date, membership or service purchased and limited billing information. Complete payment-card information may be collected and processed directly by the applicable payment provider rather than stored by WTA.
We may receive personal information from members, business partners, event or technology platforms, service providers, publicly available professional sources or other third parties where permitted by law.
When you visit our Website or use certain online Services, we and our service providers may automatically collect technical and usage information such as:
We may collect this information through cookies and similar technologies as described in our Cookie Notice.
We may use personal information to:
We may also use information for another compatible purpose disclosed to you at the time of collection or with your consent where required.
WTA uses Raklet as a third-party technology platform to support membership administration and related member Services.
Information you provide through WTA’s Raklet-powered membership platform may be used to support functions such as membership applications and renewals, member accounts, payments, communications, directories, event participation and other membership-related activities.
Raklet may process personal information on WTA’s behalf in connection with these Services. Your interaction with Raklet may also be subject to Raklet’s applicable privacy policy, terms and other legal notices presented through its platform.
WTA remains responsible for determining how personal information collected for WTA membership and Services is used for WTA’s purposes.
Certain WTA Services are designed to provide visibility, professional networking and industry recognition. As a result, information you provide through membership or participation in certain programs may be displayed in a WTA member directory, professional profile, program listing, event materials, recognition listing or other WTA resource where publication is part of the applicable Service or you have otherwise authorized it.
Published information may include details such as your name, professional title, organization, website, professional biography, location, social media links, photograph, logo or other professional information.
Please do not provide information for a public-facing profile or listing that you do not want made available through the applicable WTA Service. Where available, members may update certain profile information through their member account or by contacting WTA.
WTA may use your contact information to communicate with you about:
Where required by applicable law, we will obtain appropriate consent before sending marketing communications. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications or by contacting us.
Please note that even if you unsubscribe from marketing communications, we may still send administrative or transactional communications necessary to manage an active membership, registration, application, transaction or other relationship with WTA.
WTA does not sell or rent personal information to third parties for their own direct marketing purposes.
We may share personal information in the following circumstances:
We work with third-party providers that help us operate WTA and deliver our Services. These may include providers supporting:
These providers may process information on our behalf or as otherwise described in their applicable privacy terms.
WTA may collaborate with other organizations on events, research, programs or industry initiatives. We do not automatically provide WTA’s membership or marketing lists to partners, sponsors, speakers or participating organizations.
If participation in a particular event or initiative involves sharing your personal information with a co-host, sponsor, partner or other organization for its own purposes, we will provide appropriate notice or obtain consent where required.
We may disclose information when reasonably necessary to:
If WTA or its operations are involved in a merger, acquisition, restructuring, financing, sale or transfer of assets, or similar organizational transaction, personal information may be disclosed or transferred as part of that process, subject to applicable law and appropriate safeguards.
WTA may conduct or support research, surveys and industry studies. When you participate, we will use information you provide for the purposes described in connection with the applicable research or survey.
Where research findings are published, WTA may use aggregated or de-identified information that does not reasonably identify individual participants unless we have informed you otherwise and obtained any permission required.
WTA and its service providers may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance and, where applicable, support communications or marketing activities.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies. For more information about the technologies used on our Website and the choices available to you, please review our Cookie Notice and available cookie settings.
WTA serves an international community and is based in the United States. WTA and our service providers may process or store personal information in the United States and other countries.
As a result, your information may be processed outside the country or region where you live, and privacy laws in those locations may differ from those in your jurisdiction. Where required by applicable law, we take appropriate measures in connection with international transfers and processing of personal information.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal requirements. This may include maintaining appropriate membership, program, transaction, financial and administrative records; providing Services; resolving disputes; complying with accounting or legal obligations; and enforcing applicable agreements.
Retention periods may vary depending on the type of information, the nature of our relationship with you and applicable legal requirements. When personal information is no longer reasonably required, we may delete, securely dispose of or anonymize it, as appropriate.
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. Access to personal information is limited as appropriate to individuals and service providers who require it to perform relevant responsibilities.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
Certain rights may be subject to legal exceptions or limitations. To submit a privacy request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.
Where the European Union General Data Protection Regulation, UK GDPR or related data protection laws apply, WTA processes personal information under one or more applicable legal bases. Depending on the circumstances, these may include:
Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing that occurred before withdrawal.
WTA’s Website and Services are intended primarily for adults, professionals and organizations and are not directed to children under the age of 13. WTA does not knowingly collect personal information from children under 13 through the Website. If we become aware that such information has been collected inappropriately, we will take reasonable steps to delete it.
Our Website and communications may contain links to third-party websites, social media platforms or other external services. Those organizations operate under their own privacy policies and practices.
WTA is not responsible for the privacy practices, security or content of third-party websites or services. We encourage you to review the applicable privacy information before providing personal information to third parties.
We may update this Privacy Policy periodically to reflect changes in our Services, technology, practices or applicable legal requirements. When we make changes, we will update the “Last Updated” date at the top of this Policy. If changes are material, we may provide additional notice where appropriate or required by law.
If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have a concern about how WTA handles personal information, please contact:
Privacy Contact
IWTA LLC d/b/a Wellness Tourism Association
hello@wellnesstourismassociation.org
You may also contact us through the contact form available on our Website.
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